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Attention Providers Affected by Hurricane Helene: If your organization is facing challenges due to Hurricane Helene and need assistance with medical, personal care, or specialized supplies, we are here to support you.  Please reach out to Carolina Complete Health as we are coordinating relief efforts for providers in the affected areas of Western North Carolina.  Click Here for More Information.

Health & Wellness Topics


Online Health Information Library

Carolina Complete Health’s Online Health Information Library makes it easy for members to access more than 4,000 pieces on health and medications. Powered by Krames, the Online Health Information Library can help you with a wide range of topics including:

  • What to do when you or your child has a cold or the flu?
  • How much sunscreen to apply?
  • What to do if you’re expecting a child?


Search for these topics and more on the health library.

Krames Online

New – Krames/StayWell Library! We have added a new set of tools to help you. This site has added assessments for wellness and lifestyle improvements. View the new Krames/ StayWell Library.

Krames/StayWell Library

Confidential Online Mental Health & Wellness Tools

We all have our struggles. Finding support to focus on your emotional health is important. With Carolina Complete Health’s Teladoc Health web and mobile app, you’ll have the tools to get better and stay mentally strong. 

Teladoc Health offers a range of personalized e-Learning programs to help overcome depression, anxiety, or overuse of drugs or alcohol supported by tools, weekly exercises, and daily inspiration in a safe and confidential environment. Teladoc Health is safe and secure – just for you. It offers information about how to access resources to support your emotional health. Learning to use Teladoc Health’s tools can help you overcome the challenges you face.

Personal Health Coaches

As a Carolina Complete Health member, you have access to a designated professional coach to support you with conditions such as diabetes, ADHD, COPD, anxiety, asthma, depression, smoking cessation, nutrition, and more.

To learn more about Personal Health Coaches, please call Member Services at 1-833-552-3876 (TTY: 711).

Family Health Support

At Carolina Complete Health, we understand that many things can impact a person’s health that falls outside of traditional medical care.  That’s why we have a dedicated team of social workers and community coordinators to assist with:

  • Helping you and your family find housing and/or shelter
  • Helping you and your family access nutritious food
  • Connecting you to adult education, training, and employment resources
  • Connecting you to child education support
  • Coordinating transportation needs


To learn more about Family Health Support, please call Member Services at 1-833-552-3876 (TTY: 711).

Additional Health Management Programs

Carolina Complete Health encourages improved health and wellness for you through the programs identified above, in addition to other programs and services that may be available to you:

Wellness Assessments available through the Member Portal that offer self-care recommendations for important screenings, provider/doctor visits, dietary and behavior/lifestyle changes

24/7 Online Resources through our member website and portal including information on important programs and resources to improve health and wellness for you.

Health Kiosks located in the community to provide screenings, resource referrals, and tips for hypertension, diabetes, and other conditions

ADHD Support for parents of children diagnosed with ADHD, including tools and books to help parents understand and talk to their child about his or her behaviors and emotions

Depression Screenings for pregnant beneficiaries or beneficiaries who have just given birth to provide appropriate resources as soon as possible

Member Healthy Rewards incentives available for you if you meet certain requirements, including specific provider/doctor visits and screenings

For more information on these and other programs available, please call Member Services at 1-833-552-3876 (TTY: 711).