Value-Added Services and Extra Benefits
As a member, you are able to get extra services in addition to your regular benefits. These are called Value-added Services (VAS). For questions or to learn how to get these services, please contact Member Services at 1-833-552-3876 (TTY: 711).
SCHOOL SUPPLIES
School supplies for Carolina Complete Health members enrolled in grades Pre-K-12.*
MATH AND READING TUTORING
Up to 24 hours for online tutoring for Carolina Complete Health members enrolled in grades K-6.*
YOUTH PROGRAMS
$75 voucher for Carolina Complete Health members for after activities or youth club memberships (age 6-18).*
NEW PARENTS PACKAGE
Yearly voucher for Carolina Complete Health members with a new baby for a car seat or breast pump and diapers or a pack 'n play.*
COMMUNITY BABY SHOWERS
Members who are expecting a baby or who have delivered a baby in the past 24 months can attend a Community Baby Shower to connect with resources.
OVER-THE-COUNTER (OTC) PHARMACY ALLOWANCE
Members can receive a $120 per plan year allowance ($30 every three months) for commonly used OTC products at CVS.
MY HEALTH PAYS®
Earn rewards when you complete healthy steps.
MY HEALTHY BALANCE
Receive assistance with groceries through Carolina Complete Health’s My Healthy Balance Value-Added Services.
CELL PHONE
Cell phone with 250 minutes per month with free calls and texts to keep in touch with your doctor/provider.*
WEIGHTWATCHERS®
Up to 14 weeks of WeightWatchers® including online tools.*
YMCA PRE-DIABETES PREVENTION (DPP) SUPPORT PROGRAM*
A pre-diabetic virtual program to help adults lower their risk of diabetes by learning about physical activity and nutrition.*
YMCA BLOOD PRESSURE SELF-MONITORING (BPSM) SUPPORT PROGRAM*
The YMCA virtual support program for members offering personal support for members to build skills that help them manage high blood pressure.*
ROOM TO BREATHE
ASTHMA PROGRAM
Care management program for Carolina Complete Health members age 18 and under.*
VISION
A credit for glasses, and other vision items for members (age 21 and older).*
GED EXAM VOUCHER
Carolina Complete Health members get financial assistance with GED exam.*
TRIBAL TALKING CIRCLES
Earn up to $100 for discussing health related issues impacting Tribal members.*
MENTAL HEALTH SUPPORT BY TELADOC
Available to all Carolina Complete Health members to help manage stress, anxiety, chronic pain, and more. It's safe, secure and personalized –
just for you.
QUIT FOR LIFE® TOBACCO CESSATION PROGRAM
Carolina Complete Health's Quit for Life® Tobacco Cessation Program can help you stop smoking or using other tobacco products.
NON-EMERGENCY MEDICAL TRANSPORTATION SERVICES
Carolina Complete Health can arrange and pay for your transportation to help you get to and from your appointments for Medicaid-covered care.
HEALTH AND WELLNESS COACH
For all members enrolled in care management.
HEARING AIDS
Available with doctor referral and prior authorization.
*Eligibility restrictions apply.