Skip to Main Content

Attention Providers Affected by Hurricane Helene: If your organization is facing challenges due to Hurricane Helene and need assistance with medical, personal care, or specialized supplies, we are here to support you.  Please reach out to Carolina Complete Health as we are coordinating relief efforts for providers in the affected areas of Western North Carolina.  Click Here for More Information.

Tutor No-shows


No-shows are when a tutor does not show up for the tutoring session within the first 15 minutes of the start time. Tutor no-shows will NOT be counted toward the total number of tutoring hours. 

If the member experiences a no-show where the tutor does not show up for the session within 15 minutes, please fill out the Tutor No-show form below or contact Member Services at 1-833-552-3876 (TTY 711).

TUTOR NO-SHOW FORM

As it appears on your Medicaid ID card if Member

If you need assistance filling out this form, please call Member Services at 1-833-552-3876 (TTY 711).

This form will send your message to Carolina Complete Health as an email. The email is not encrypted and is not transmitted in a secured format. By communicating with Carolina Complete Health through email, you accept the risks associated thereof. Carolina Complete Health does not accept responsibility or liability for any loss or damage arising from the use of email. To ensure the safety of your protected health information (PHI), please send us a message through the Secure Member Portal or Provider Portal, or you can call us at 1-833-552-3876 (TTY: 711) to speak directly to a member service representative.